Feb 4, 2025 · 21m
Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.


The customer is always right is the exception rather than the rule.
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
Browse every episode and jump into details.
Feb 4, 2025 · 21m
Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.
Feb 4, 2025 · 21m
A customer's demand for a refund spirals into a heated back and forth with employees.
Feb 11, 2025 · 21m
A commuter must contend with another passenger's feet on her seat.
Feb 11, 2025 · 21m
Spotlighting the conflicts that arise between irrational customers and the employees helping them.
Feb 18, 2025 · 21m
An employee faces off with a customer over some apparent confusion about the cost of a repair.
Feb 18, 2025 · 21m
A customer attempts to return a card without a receipt; a fight between two women turns physical.
Feb 25, 2025 · 21m
A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meet a moody elephant.
Feb 25, 2025 · 21m
A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends bickering turns physical.
Mar 4, 2025 · 21m
A delivery driver must contend with a customer dissatisfied with how his package was delivered.
Mar 11, 2025 · 21m
At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employees results in a chaotic altercation.
Mar 11, 2025 · 21m
At a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer.
Mar 18, 2025 · 21m
At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth between passengers turns physical.
Mar 25, 2025 · 21m
At a resort, a man's alleged remarks lead to a violent altercation with other vacationers.
Mar 25, 2025 · 21m
Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.
Quick answers about this season's release timeline and episode lineup.
Customer Wars Season 5 premiered on February 4, 2025.
Customer Wars Season 5 has 14 episodes.
The season opens with Season 5 Episode 1, "Wild Horse Chase". It aired on February 4, 2025.
Go to Season 5 Episode 1